Median salary of $34,000 MXN per month (gross) — about US$1,950 — with a range from $16,000 to $145,500. Data by level and city, backed by 23+ years in the Mexican market. Updated July 14, 2026.
MXN figures are gross monthly; USD values are approximate, at ~17.5 MXN/USD.
Customer support is a massive function, powered by service centers and BPOs operating from Mexico for U.S. clients.
English is the decisive factor: bilingual roles can pay considerably more than monolingual ones.
Service centers and BPOs operating from Mexico for U.S. clients, plus fintech, telecom, e-commerce and banking.
A massive, high-volume hiring function; junior positions dominate, with English as the main pay lever.
| Level | Minimum | Median | Maximum |
|---|---|---|---|
| Junior | $16,000 | $19,000≈ US$1,100 | $23,500 |
| Media | $31,000 | $35,500≈ US$2,050 | $43,000 |
| Senior | $54,000 | $65,000≈ US$3,700 | $77,500 |
| Dirección | $110,500 | $128,500≈ US$7,350 | $145,500 |
Figures in gross monthly MXN. USD approximate at ~17.5 MXN/USD.
| City | Minimum | Median | Maximum |
|---|---|---|---|
| Ciudad de México | $20,000 | $55,000≈ US$3,150 | $145,500 |
| Monterrey | $19,500 | $53,500≈ US$3,050 | $141,000 |
| Guadalajara | $19,000 | $51,500≈ US$2,950 | $135,500 |
| Querétaro | $18,000 | $49,000≈ US$2,800 | $128,000 |
| Toluca | $17,000 | $47,000≈ US$2,700 | $124,000 |
| Puebla | $16,500 | $18,500≈ US$1,050 | $60,500 |
| San Luis Potosí | $17,000 | $18,500≈ US$1,050 | $36,000 |
| Mérida | $16,000 | $18,000≈ US$1,050 | $61,500 |
Figures in gross monthly MXN (USD approximate at ~17.5 MXN/USD). Only cities with a sufficient sample.
These ranges are built on Talentosy's experience: 23+ years in the Mexican market, 9,000+ placements and the roles we currently have in active search. Our analyst team reviews and updates them periodically against market references. Figures are gross monthly salary offered to market and exclude bonuses or benefits unless stated. Last updated: July 14, 2026.
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The median salary of a Customer Support in Mexico is around $34,000 MXN per month (gross) — approximately US$1,950 at ~17.5 MXN/USD — with a range from $16,000 to $145,500 (≈ US$900–US$8,300) depending on seniority and city.
Junior: median $19,000 ($16,000–$23,500). Media: median $35,500 ($31,000–$43,000). Senior: median $65,000 ($54,000–$77,500). Dirección: median $128,500 ($110,500–$145,500).
Among the cities with the most openings, the best-paying for a Customer Support are Ciudad de México (median $55,000), Monterrey (median $53,500), Guadalajara (median $51,500).
Service centers and BPOs operating from Mexico for U.S. clients, plus fintech, telecom, e-commerce and banking. A massive, high-volume hiring function; junior positions dominate, with English as the main pay lever.
From Talentosy's experience: 23+ years in the Mexican market, 9,000+ placements and the roles we currently have in active search. Our team of analysts reviews and updates the ranges periodically (last updated: July 14, 2026).